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How can I return my order?

If you don’t like your Burrow furniture, please fill out our Returns Form within 30 days of receipt. We’ll provide you with return labels for each of the boxes and schedule a pickup via FedEx. More information can be found on our Returns page. Please

How long does it take to be refunded?

Refunds will be issued in the form of the original payment within 2 weeks of the completion of Burrow’s return process. Please note that refunds can only be issued to the original form of payment.

Are there any limitations on Burrow accepting a return?

Returns will not be accepted if the product is damaged by the customer with scratches, tears, stains, drilling, or any other modifications. We may require photos to confirm the condition of your product.

What should I do with my boxes?

If you are considering returning any Burrow product, we recommend hanging onto your original packaging as returns without original packaging incur a higher return fee. You can flatten the boxes and store them under your Burrow until you are sure that

What happens if my return changes my discount tier?

Please note that your total amount refunded for the returned item(s) will take into account all applied discounts and taxes. In the case of partial returns, you will be refunded according to which discount ultimately applies for remaining qualified i

Do all Burrow Products have a 100-day return policy?

Burrow upholds a 30-day return policy for all of its products – except the Lyric Foam and Lyric Hybrid mattresses.

I purchased through Best Buy. How do I return my order?

Sorry, it didn't work out! To begin the returns process, please fill out our return form. Our team will be in touch in 24-48 hours to provide the next steps on your return, including scheduling a FedEx pick-up. Please note, per Best Buy's policy, ret