When will my order arrive?Updated 4 months ago
We provide our best estimate of the shipping time frame at checkout and in your order confirmation email. These dates are when we expect your order to leave our warehouse and are listed as business days. If there are delays, we’ll alert you as soon as we know.
From there, shipping takes an additional 3-7 business days, depending on your proximity to the warehouse. You can confirm your timeline through the Look Up Order Status feature located at the bottom of the Burrow main page.
Please note that business days are Monday through Friday and exclude bank holidays. Once your order is in the shipping carrier’s hands, delivery is out of Burrow’s control. However, if your order is lost or stolen, please email us at [email protected] for assistance.